How do I return an item?

At Rowdy Biz, Inc we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in saleable condition. Simply follow the guidelines below.

  • Full-priced merchandise, presented after 30 days will be credited based on the current selling price.
  • Requests for adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of purchase.
  • Unfortunately, we cannot exchange, replace or credit monogrammed or personalized items.
  • We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Rowdy BIz, Inc.

Please allow 10 - 14 business days for the processing of your return by mail.

Our store is located in the United States. Please contact customer service at 786-248-1211 for more information on returning an item.